FAQ

General

• Where are your products made?
  → Our products come from all over the world! All products are handcrafted or selected by a clinical herbalist with over 10 years of experience.

• Do you offer wholesale or bulk orders?
  → Yes. Please contact us directly for custom or wholesale inquiries.

• Are your products cruelty-free and natural?
  → Yes. Every formula is plant-based, cruelty-free, and made with responsibly sourced ingredients.

Orders & Shipping

• How long will it take to receive my order?
  → Orders typically ship within 3–5 business days.

• What should I do if my package arrives damaged?
  → Please email us with your order number and a photo of the damage within 48 hours of receiving your package.

Product Use

• How should I store my herbal oils and teas?
  → Keep in a cool, dry place away from direct sunlight.

• Can I use your products during pregnancy or nursing?
  → Always consult your healthcare provider before using herbal products if pregnant, nursing, or under medical supervision.